Our approach has evolved from years of developing software to solve complex challenges. We see other consulting companies quickly offering a new software “fix” for a business problem, but we’ve learned that the best solutions are often the simplest—and often use your existing tools—as contrary as that may sound. We’re sure our experience developing software while working for Microsoft contributes to our philosophy and approach.
When you develop software, you have to take a holistic viewpoint of the past, present and future, because a software product needs to adapt to multiple environments and various situations. Being part of the Microsoft development teams honed our skillsets of research, discovery and delivery, asking the ‘what ifs,’ testing hypotheses and developing solutions that change how people run their businesses and their lives.
We bring that tried and true approach to our consulting. It’s a privilege to join a client team and work together to solve the frustrations and close the gaps of business processes. Our best solutions come from an in-depth understanding of how a business operates, the tools that work for them, and those that fall short.
We start with a conversation about the challenge, then we conduct a Technology Utilization Review. 90% of users take advantage of only 10% of software features. We look for existing unused features that could be used to bridge the gap. If a new product is needed, we look for capabilities in that software that could potentially replace other existing legacy systems—reducing multiple software packages and eliminating the maintenance costs, equipment and time.
The end result is always increased productivity and happier employees. How’s that for ROI?